At Super Supplements (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, supersupplements.com.au (the “Site”).

By using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

We collect personal information you provide when you:

• Create an account.
• Place an order.
• Subscribe to our newsletter.
• Contact customer support.

The personal information we collect may include:

• Name.
• Email address.
• Phone number.
• Billing and shipping address.
• Payment details (processed securely via third-party providers).

b) Non-Personal Information

We may automatically collect certain information about your device and browsing activities, including:

• IP address.
• Browser type and version.
• Pages viewed and time spent on the Site.
• Referring website.

c) Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders.
• Customer Support: To respond to inquiries and provide assistance.
• Marketing: To send promotional emails, newsletters, and special offers (with your consent).
• Site Improvements: To analyse usage patterns and improve our Site.
• Security: To detect and prevent fraudulent activity.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

• Service Providers: Third-party companies that assist with payment processing, shipping, and marketing.
• Legal Obligations: Authorities or regulators if required by law or to protect our legal rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Marketing Opt-Out: Opt-out of receiving marketing communications by clicking the “unsubscribe” link in our emails.

To exercise your rights, please contact us at info@supersupplements.com.au

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies independently.

7. Children’s Privacy

Our Site is not intended for children under the age of 15, and we do not knowingly collect information from them. If we become aware of any such data, we will delete it promptly.

8. International Data Transfers

If you access the Site from outside Australia, your information may be transferred to, stored, and processed in Australia or other countries where our service providers operate. By using the Site, you consent to these transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the “Effective Date” will be updated. Your continued use of the Site after changes signifies your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@supersupplements.com.au